Dear Boscov's,
I will never shop at any of your stores again. The hassle you gave when returning a jacket with a defective zipper was unacceptable. As I stated it was only worn for a weeks time. I was even returning it within thirty days of being purchased. You did finally give me our money back. The lack luster customer service I received will be the last that I will have to endure from you.

On a positive note, Kevin Berry the Owner/Manager of Segway of Western PA (http://www.segwaywpa.com), let me take a Segway for a little ride. This is something I've always wanted to do. Thanks Kevin, you made my day!